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The Balanced Scorecard Approach by Dr. Kaplan and Dr. Norton
The balanced scorecard involves measuring four main aspects of business. Learning and growth, business processes, customers, and finance. BSCs allow companies to pool information in a single report, to provide information into service and quality in addition to financial performance, and to help improve effeciencies.
The Power of Grit with Angela Lee Duckworth
Watch this 6-minute video by Angela Lee Duckworth as she explains why some excel and some don't.
Source: TED Talks
Scientific Foundation of HeartMath System
Rollin McCrathy Ph.D. The Director of Research at HeartMath Institute discusses why heart coherence is essential in stress management and sustainable behavioral change.
Source: HeartMath Institute
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