Actions do speak louder than words, which only make up 7% of your message. By picking up and understanding nonverbal signals, you will be able to understand and comprehend the underlying ‘real’ message in any conversation.
Vice versa, by mastering the art of body language, also enables us to communicate to influence and make an impact. 

So, what is Body Language? It is an unspoken element of communication that we unconsciously reveal our true feelings and emotions. It includes our gestures, facial expressions, posture, and body movements, etc.

Attend this experiential learning working to understand more about body language and learn simple, tried-and-tested powerful tools to better your communication and help you get ahead at work and in life!

Learning Outcomes

Upon completion of this workshop, learners will achieve the following outcomes:

​

• Understand the impact of Non-Verbal Communication & First Impression

• Nature & Functions of the Subconscious Mind

• Understand the Representation – How to use our five senses effectively

• Up your sensory acuity to detect the ‘real message’

• Learn tools to build rapport

• Learn tools to boost motivation and improve team performance by reinforcing positive messages 

Workshop Outline

Session 1: Understanding Non-Verbal Communications & First Impression

• Welcome to Workshop & Ice Breaker

• Define Non-Verbal Communications

• Understand the Impact of the First Impression

• Locus of Control and how it impacts results/performance

Session 2: Reading Body Language

• Understand how we form our perceptions of the ‘messages’ we received every day

• Body Language and how it affects perception

• Learn to increase our sensory acuity to better read others’ body language

Session 3: Implement effective body language to achieve what you want

• Using intention setting to be a better communicator 

• Learn Rapport Building Techniques (Matching & Mirroring)

• Role Play – for Rapport Building

• Develop Empathy Listening Skills

Session 4: Validation to build an effective team 

• Understand the importance of validation

• Incorporating Body language into validation

• Action Plan: Practice of Validation at work